Dueler H/L 400

THE CONTACT OWNS A 2010 HONDA CR-V EQUIPPED WITH BRIDGESTONE DUELER H/L 400, SIZE 225/65/R17. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE LOW TIRE PRESSURE INDICATOR LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO A GAS STATION WHERE HE NOTICED THAT THE LEFT REAR TIRE WAS FLAT. HE WAS ABLE TO INSERT AIR BUT NOTICED THAT IT WAS MAKING A HISSING SOUND. WHEN HE ARRIVED HOME, THE TIRE WAS ALMOST FLAT AGAIN. HE NOTICED THAT THE TIRE SIDEWALL CRACKED. THE CONTACT CALLED THE VEHICLE DEALERSHIP WHO STATED THAT HE SHOULD CALL THE TIRE MANUFACTURER. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO AN AUTHORIZED TIRE CENTER WHERE THE TIRE WOULD BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 165. UPDATED 01/14/11 *BF THE CONSUMER STATED THE TIRES WERE REPLACED AT BRIDGESTONE. UPDATED 01/31/11

OWN A 2009 MAZDA CX-9 EQUIPPED WITH BRIDGESTONE DUELER H/L 400, SIZE 245/50/R20. AT 26040 MILES TPMS LOW TIRE PRESSURE INDICATOR LIGHT ILLUMINATED. BEGAN TO UNSCREW VALVE STEM CAP ON PASSENGER SIDE REAR TIRE AND IT CRACKED IN HALF, SENSOR CAME OUT, AND ALL AIR IN TIRE CAME OUT. CONTACTED MAZDA ROADSIDE ASSISTANCE WHICH CAME OUT AND REMOVED FLAT TIRE AND PUT ON SPARE. WAS TOLD BY MAZDA THAT VALVE STEM FIX WAS MY RESPONSIBILITY, TOOK FLAT TIRE TO NEARBY INDEPENDENT SHOP WHERE NEW VALVE STEM WAS INSTALLED WITH SENSOR AT COST OF $135. CONTACTED MAZDA CUSTOMER ASSISTANCE AND WAS TOLD I SHOULD HAVE TAKEN TIRE T MAZDA DEALERSHIP.

THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER EQUIPPED WITH BRIDGE STONE DULER H/L 400 225/R75/19. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE FRONT PASSENGER SIDE TIRE BLEW OUT. A TOWING SERVICE APPEARED ON THE SCENE TO CHANGE THE TIRE. THE CONTACT ATTEMPTED TO CONTACT THE TIRE MANUFACTURER BUT WAS UNSUCCESSFUL. THE CONTACT THEN CALLED THE VEHICLE MANUFACTURER AND WAS ADVISED TO CONTACT AN AUTHORIZED DEALER. AN AUTHORIZED DEALER WAS THEN NOTIFIED AND THE CONTACT WAS INFORMED THE TIRES WERE NOT COVERED UNDER WARRANTY. THE CONTACT REPLACED THE TIRE. THE CONTACT ALSO STATED THE BLOW OUT WAS DUE TO CRACKS IN THE SIDEWALL AND DID NOT FEEL SAFE DRIVING WITH THE REMAINING THREE TIRES ON THE VEHICLE. THE FAILURE MILEAGE WAS 3,400.

I HAVE A 2011 BMW X5 WITH THE BRIDGESTONE DUELER H/L 400 255/50R19 107 H. THE TIRES ARE 8 MONTHS OLD AND HAS DRIVEN ALMOST 14000 KM. TODAY ONE OF MY TIRES CRACKED ON A SIDE WHILE I WAS DRIVING THE CAR AT THE INTERSECTION. I ALMOST GOT INTO CAR ACCIDENT BECAUSE OF IT. WHEN I GOT HOME I'VE CHECKED ALL MY TIRES AND FOUND OUT THAT ANOTHER TIRE HAS A BUMP ON A SIDE THAT WILL SOON CRACK OR BLEW-OUT ON ME. I DON'T THINK THAT IT'S NORMAL THAT 2 OUT OF 4 TIRES ARE DAMAGED AFTER ONLY 14000 KM.